Introduction to Smart Fields
Smart Fields are placeholders that automatically pull data from specific UI Fields in your database and insert it into messages like SMS or email. They help customize communications by adding details such location, lock (door), booking info, direction, etc. Smart Fields are commonly used in templates to send customized messages at scale.
{{OPERATION}} - Inserts the "operation" execute
{{LOCK_ID}} - Inserts Inlet lock ID
{{LOCK}} - Inserts lock name (or primary lock name when there are lock relations)
{{CUSTOM_FIELD}} / Inserts the data entered in the Custom Field per lock. Used for information relevant to that lock only, such as directions link, etc.
{{LOCK_GROUP}} - Inserts lock group name
{{LOCK_GROUP_DESCRIPTION}} - Inserts data entered in lock group description. Can be used for custom information for the location
{{LOCATION}} - Inserts location name
{{LOCATION_DESCRIPTION}} - Inserts the data entered in the location description. Can be used for custom information for the location
{{LOCKS}} - Inserts the lock name of up to 4 locks in the same lock group. Use if you will have access for up to 4 doors with the same code
{{LOCKS_OFFLINE}} - Inserts the lock name of up to 4 locks in the same lock group that are offline.
{{OFFLINE_MINUTES}} - Inserts how many minutes the lock has been offline.
{{CODE}} - Inserts the code for a lock: ex. 1234 (or primary lock code when there are lock relations)
{{CODE_FORMATTED}} - Inserts the formatted code for a lock. For example, # sign after the code (or other)
{{CHECKIN}} - Inserts the check-in date and time (16 characters)
{{CHECKOUT}} - Inserts the checkout date and time (16 characters)
{{CHECKIN_DATE}} - Inserts the checkin date only (10 characters)
{{CHECKOUT_DATE}} - Inserts the checkout date only (10 characters)
{{CHECKOUT|+XX}} - Adds a buffer (plus or minus, in minutes) to the email/SMS check-out time. Ex: {{CHECKOUT|-15}} (16 characters)
{{CHECKIN|+XX}} - Adds a buffer (plus or minus, in minutes) to the email/SMS check-in time. Ex: {{CHECKIN|+15}} (16 characters)
Note: Buffer times have been tested up to 48 hours (e.g., {{CHECKOUT|-2880}}). This allows adjusting access times by up to 2 days without issue. Longer durations should be tested before use.
{{CHECKIN_TIME}} - Inserts the check-in time without the date (5 characters)
{{CHECKOUT_TIME}} - Inserts the check-out time without the date (5 characters)
{{PULSE_URL}} - Inserts the Pulse URL. This is the url the guest will use to open the door.
{{URL}} - Inserts any other URL associated with the operation (e.g., mobileKey URL)
{{CUSTOM_FIELD_1}} , {{CUSTOM_FIELD_1}}, etc - Inserts text added to the custom field on the lock level.
See also: