This article provides a step-by-step guide to becoming a certified Inlet partner. Learn how to ensure your integration meets all technical and compliance standards required by Inlet. We'll walk you through the certification process—from initial preparations to the final approval—so you can confidently offer seamless and reliable services to your customers.
1. Ensure Compliance with Certification Requirements
- Before applying for certification, make sure your integration adheres to all the requirements in the Inlet Integration Guide.
2. Complete the Certification Form
- Fill out the Inlet certification form.
- Provide all necessary details about your integration and company.
3. Schedule a Demonstration Meeting
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After form submission, an Inlet technician will reach out to schedule a 30-minute meeting.
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Prepare to demonstrate your integration in three key areas:
a. Creating Access(es)
- Show how all the different modes of access is created within your system.
- Explain how you process API responses and implement logging.
- Validate that correct data is being sent to Inlet.
b. Updating Access
- Demonstrate how you handle access updates and store updated codes.
- Describe how updated information is communicated to the guest.
- Validate that Inlet receives accurate and updated data.
c. Revoking Access
- Explain the revoke process within your system.
- Validate that correct revocation data is sent to Inlet.
d. Logging, retry mechanism and error handling
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- Explain the revoke process within your system.
- Validate that correct revocation data is sent to Inlet.
e. Customer onboarding and support
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- Explain how you are handeling customer onboarding.
- How can the customer change Inlet settings themselves.
- Describe how are you handeling support.
4. Submit Software Description
- After the meeting, complete this form providing description and information of your business and software.
- This information will be published on Inlet's website and knowledge base to showcase your integration.
5. Start Pilot with First Customer
- Once certified, you are ready to enter a pilot phase with your first customer.
- Monitor the integration closely and be prepared to address any issues that may arise.
By completing these steps, you'll achieve certification as an Inlet partner, enabling you to offer seamless and reliable services to your customers