To configure a new client with Mews, these are the important settings and steps.
- Client Token: Paste the Client Token for the location into the designated field. This is the same for all Inlet customers (C07C57AE14144B02924FB10100CFFAC4-D74E0314BAB90BC91CCBAB465F83DB3)
- Access Token: Paste the Access Token for the location into the designated field.
- Process Reservations: Determines whether reservations should be actively processed.
- Set this to "Yes" to ensure reservations are handled from the moment you have set this (and clicked Update)
- Set to “No” if the site is still not ready to be processed.
- Skip Invalid Rooms: Should always be set to Yes.
- Enabled: Controls whether the integration is active. Set this to "Yes" initially to enable Inlet’s connection to MEWS.
- Room switch in min: Defines how long an old access code will remain valid after a guest switches rooms. Default setting is 0 minutes. Adjust only if require and requested by the customer.
- Process Dates: Determines when the system starts processing reservations.
- Options:
- Today: Only processes reservations for the current day.
- Today + Tomorrow: Processes both today’s and tomorrow’s reservations.
- Use this if emails/SMS notifications should be sent a day before arrival.
- Options:
- Execute Every (minutes): Specifies how frequently the system should process reservations. Set this to every 10 minutes. (Shorter intervals may become a premium feature in the future.)
- Reservation State: Defines whether only reservations with a "Started" status (meaning already checked in) should be processed or if all reservations should be handled. Choose based on the hotel’s workflow.
- Reservation Payment: Determines if only paid reservations should be processed.
- Ignore Services Errors: If set to "True", reservations with missing or incorrect phone numbers or emails will still be processed.
- In this case, the access code will appear in the MEWS dashboard for hotel staff, but the guest may not receive any automated communication.