Inlet Pricing Model – Overview
This article provides a high-level overview of how Inlet’s pricing is structured. The purpose is to create clarity early in the dialogue, set clear expectations, and reduce misunderstandings related to billing and scope.
Inlet uses a simple, scalable, and volume-based pricing model designed to support both smaller deployments and larger multi-system environments.
Pricing Model – At a Glance
Inlet’s pricing consists of:
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Startup Fees (one-time costs)
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Monthly Fees (recurring costs)
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Additional scope-based costs (when applicable)
1. Startup Fees (One-Time Costs)
Startup fees cover onboarding and activation of the solution in Inlet.
They typically include:
New customer setup
A one-time fee for establishing the customer environment in the Cloud Access Hub.
Activation fee per device
A one-time fee per lock/device connected to Inlet.
Project management (when applicable)
Project coordination may be included to ensure structured alignment, stakeholder coordination, and a smooth delivery process.
This is treated as a one-time cost.
When Are Startup Fees Invoiced?
Startup fees are generally invoiced upon:
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Signed order form from the customer, or
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Approved onboarding form from a partner
Startup-related costs are linked to the relevant subscription period and clearly specified on the invoice.
For administrative simplicity, recurring licenses are often included on the first invoice together with the startup fees.
However, recurring fees are always charged according to the correct subscription period, which is specified on the invoice.
2. Monthly Fees (Recurring Costs)
Recurring fees consist of:
Fixed monthly base license
A platform license for the Cloud Access Hub, depending on scope and use case.
Variable fee per active device
A monthly license per lock/device managed via Inlet.
Pricing is volume-based.
As the number of connected devices increases, the unit price per device typically decreases.
3. Change Management (One-Time Fees)
Changes to an existing live solution are handled as one-time fees.
This may include:
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Changing or replacing a lock system
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Switching PMS or other software platforms
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Structural or technical adjustments to integrations
Change-related work is scoped and agreed in dialogue with the customer or partner and invoiced accordingly.
4. Communication-Related Costs (If Applicable)
SMS or other communication services may be invoiced separately when used.
This typically applies to:
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Sending access codes or secure links
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End-user access communication
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Operational notifications
Communication services are usage-based.
Inlet may re-invoice communication costs quarterly based on documented usage from third-party providers.
Current structure:
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Fixed rate per SMS for Scandinavian numbers
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Provider cost plus margin for SMS outside Scandinavia
Communication services may in the future be packaged as structured “Inlet Communication Services.”
What Influences Pricing?
To provide an accurate quotation, we typically assess:
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Number of locks/devices
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Number of different lock systems
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Integrated software platforms (e.g. PMS, access control systems)
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Implementation timeline
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Technical scope and integration complexity
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Expected communication volume
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Future scalability needs
These factors influence startup scope, licensing tier, change exposure, and communication cost.
Example Structure (Illustrative Only)
Startup Fees
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Customer setup: one-time fee
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Per-device activation: one-time fee
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Project management (if applicable): one-time fee
Monthly Fees
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Cloud Access Hub license: fixed monthly fee
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Per-device license: monthly fee per active device
Communication and change-related costs are invoiced separately unless otherwise agreed.
Summary
Inlet pricing is:
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Structured and predictable
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Volume-based and scalable
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Transparent in scope and invoicing logic
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Adjusted through one-time fees when changes are required
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Usage-based for communication services where applicable
For tailored pricing, we recommend reviewing scope, system landscape, and long-term needs together before finalizing the commercial model.
Next Steps
This overview is intended as a starting point. For a more detailed and tailored pricing proposal, we recommend a dialogue where we review your needs, goals, and technical prerequisites together.
You are welcome to:
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Email us at sales@inlet.tech to request a video meeting, or
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Book a video meeting directly with us via our website: www.inlet.tech
We look forward to continuing the conversation.