The Importance of Backup Solutions for Guests and Customers
Inlet seamlessly integrates booking systems with digital access control, streamlining the process of granting entry for guests and customers. As the number of moving parts in your access system increases: from online reservations to remote lock management, the necessity for reliable backup solutions becomes even more critical. Ensuring uninterrupted access, regardless of technical disruptions, maintains trust and satisfaction among your users, and keeps your business running smoothly.
Why Backup Solutions Are Essential
- Internet Outages: In many cases Inlet relies on internet connectivity to manage bookings and control digital locks remotely. A loss of connection can prevent authorized entry and disrupt the guest experience.
- Server Downtime: If Inlet’s servers experience issues, the entire access system may become inoperative, blocking entry for users who depend on digital credentials.
- Power Failures: Power outages can disable electronic locks, making it impossible to unlock doors without an alternative method.
- Technical Glitches: Software bugs or hardware malfunctions can disrupt lock functionality, necessitating a reliable fallback to maintain access.
Effective Backup Options
- Physical Keys: Traditional keys provide a dependable way to access locks when electronic systems fail. Ensure keys are securely stored and accessible to authorized personnel.
- RFID Tags: These offer a quick, contactless alternative for unlocking doors, functioning seamlessly during digital downtimes.
- Master Codes: Establishing master codes allows authorized users to override standard credentials, ensuring access during system issues.
- Physical Keypads: Manual entry codes on keypads can bypass electronic systems, offering another layer of access control.
- Battery Backups: Equip digital locks with battery backups to keep them operational during power outages, maintaining access until power is restored.
- 5G Fallback: In some cases it might be possible to have a 5G fallback on a router.
Preparing for Downtime
- Regular Testing: Periodically verify that all backup methods are functioning correctly to ensure readiness during emergencies.
- Secure Storage: Keep physical keys and master codes in secure, yet accessible locations to prevent unauthorized access while ensuring availability.
- User Training: Educate staff and authorized users on how to use backup access methods effectively to minimize confusion during outages.
- Redundancy: Implement multiple backup solutions to cover various potential failure points, enhancing overall system reliability.
Conclusion
Inlet’s integration between booking and digital access control offers unparalleled convenience and security. However, the complexity of managing multiple components underscores the importance of robust backup solutions. By incorporating alternatives like physical keys, RFID tags, master codes, and more, you can safeguard against disruptions and ensure continuous access for guests and customers. Investing in these backup measures not only enhances the reliability of your access control system but also reinforces trust in your service.