Backup Access Solutions for Guests and Customers
The Importance of Backup Solutions for Guests and Customers
Inlet seamlessly integrates booking systems with digital access control, streamlining the process of granting entry for ...
BookUp and Inlet
The integration between BookUp, Inlet and the access control system ensures efficient handling of reservations and access control, especially in municipal environments where BookUp ...
Customer Communication: SMS and Email
How Inlet Guest Communications Work (SMS & Email)
Inlet offers SMS and email notifications to keep your guests informed at every stage of their booking. Notifications can ...
Example User Journeys
A User Journey is the path your guests take when using your business. It shows how they interact with your service, from the first contact (eg: booking the service) to last contact ...
Guide for Partners: How to Onboard a New Customer
For a complete Inlet solution, several key steps ensure a successful setup. First, the customer must onboard to a third-party software system. Then, the necessary access system ...
Implementation Roles, Responsibilities and Steps
Roles and Responsibilities
Customer/Project Manager
Responsibilities:
Oversee coordination and testing between locksmiths, electricians, software system providers, ...
Selecting the Right Lock and Access Control System for Your User Journey
At Inlet, we have extensive knowledge of various lock manufacturers, access systems, and their capabilities. However, we do not sell or recommend any specific brand. Our goal is to ...
The Project Manager
The Project Manager
Why we ask for a Project Manager
At Inlet, we’ve learned that the most successful projects are the ones where everyone knows who’s steering the ship. ...
The Sauna Playbook
Inlet simplifies sauna accessibility and energy efficiency by integrating access control systems and digital locks with booking software and sauna preheating automation.
Combine ...
Types of Guest Communications in Inlet
Introduction
Inlet automatically sends notifications at key points in the guest journey — when a booking is made, updated, started, ended, or cancelled. These communications ...
Understanding Firetime in Inlet
Firetime is the base time Inlet uses to decide when an SMS or email is sent. Each message type (e.g. Check-In, Check-Out, Booking Updated, etc) has its own firetime. The default ...