Backup Access Solutions for Guests and Customers
The Importance of Backup Solutions for Guests and Customers
Inlet seamlessly integrates booking systems with digital access control, streamlining the process of granting entry for ...
Customer Communication: SMS and Email
How Inlet Guest Communications Work (SMS & Email)
Inlet offers SMS and email notifications to keep your guests informed at every stage of their booking. Notifications can ...
Examples Text Using Smart Fields
Here are some examples of how to apply the Smart Fields in different types of customer communications
Typical setup will look something like this:
Where the start/end time is the ...
Guide for Partners: How to Onboard a New Customer
For a complete Inlet solution, several key steps ensure a successful setup. First, the customer must onboard to a third-party software system. Then, the necessary access system ...
How To Become An INLET Installation Partner
Self-service and access automation are no longer "trends", but rather business critical operations that both save money and increase customer satisfaction. By partnering up with ...
Implementation Roles, Responsibilities and Steps
Roles and Responsibilities
Customer/Project Manager
Responsibilities:
Oversee coordination and testing between locksmiths, electricians, software system providers, ...
Onboarding Municipality Customers with Bookup
Municipality customer projects tend to be more complex and time consuming for a variety of reasons. This guide should help remove some of the friction by defining more specific ...
Selecting the Right Lock and Access Control System for Your User Journey
At Inlet, we have extensive knowledge of various lock manufacturers, access systems, and their capabilities. However, we do not sell or recommend any specific brand. Our goal is to ...
The Sauna Playbook
Inlet simplifies sauna accessibility and energy efficiency by integrating access control systems and digital locks with booking software and sauna preheating automation.
Combine ...
Types of Guest Communications in Inlet
Introduction
Inlet automatically sends notifications at key points in the guest journey — when a booking is made, updated, started, ended, or cancelled. These communications ...
Understanding Firetime in Inlet
Firetime is the base time Inlet uses to decide when an SMS or email is sent. Each message type (e.g. Check-In, Check-Out, Booking Updated, etc) has its own firetime. The default ...